This Privacy Policy explains how STAR MOBI PTE. LTD. ("Starmobi Team", "we", "us" or "our") collects, uses, shares and protects information about you when you use the Minlefy mobile application (Android package name: com.minlefy.mingle) and the related services we provide through it (together, the "App").
Please read this Privacy Policy carefully. By using the App, you acknowledge the practices described here. If you do not agree with this Privacy Policy, please do not use the App.
01 Who we are
The App is provided by STAR MOBI PTE. LTD., a company based in Singapore that publishes the App on Google Play under the developer name "Starmobi Team". STAR MOBI PTE. LTD. is responsible for the personal information processed under this Privacy Policy. You can reach us at wangdongxu199308@gmail.com.
02 Information we collect
2.1 Information you provide to us
- Account information. If you sign in with Google, Google shares your name, profile photo and Google account identifier with the App, and we use them to set up your profile. If you use account login, we create an account linked to your device identifier (see section 2.2) and issue a password and login token, which are stored on your device and on our servers.
- Profile information. Information you choose to add to your profile, such as your nickname, profile photo, personal introduction and country or region.
- Content. Messages, photos, files and other content that you send, post or upload in the App.
- Voice and video. When you use voice or video call features, the App accesses your microphone and camera so that your audio and video can be transmitted to the other participants in real time. We do not record or store the audio or video of your calls.
- Purchase information. When you buy virtual items, the payment is processed by Google Play. We receive the order ID, product ID, purchase token and purchase status so we can verify the purchase and deliver your items. We do not receive your full payment card details.
- Support requests. If you contact us, we receive your email address and the content of your message.
2.2 Information collected automatically
When you use the App, we and our service providers automatically collect:
- Device identifiers, such as an identifier derived from your device's Android ID, identifiers assigned by our service providers (for example, the Adjust device ID and Firebase installation IDs) and a push notification token.
- Device and app information, such as device model and manufacturer, operating system and version, app version, installation channel and language settings.
- Network and security signals, such as IP address, network connection status, whether a SIM card is present and ready (we do not read your phone number), whether a VPN or proxy is in use, and whether the App is running on an emulator.
- Usage information, such as app launches, whether it is your first launch, the pages and features you open, page loading times, sign-in attempts and results, and in-app purchase events, together with the date and time of these activities.
- Attribution information, such as the advertising network, campaign or other source that led you to install the App.
- Crash and diagnostic information, such as crash logs, error details, the state of the device when the error occurred, the app version and a device identifier.
2.3 Features provided through in-app web pages
Some features of the App, such as video calls and top-ups, are provided through web pages that the App loads from our servers. To keep you signed in and deliver notifications, the App sends your login token, device identifier and push notification token to these pages and to our servers. With your permission, these pages may also access your camera, microphone or photos, as described in section 4. Information you provide on these pages is handled in accordance with this Privacy Policy.
2.4 Information we do not collect
The App does not request access to your location, contacts, SMS messages, call logs or phone number, and it does not request access to the Google Advertising ID.
03 How we use your information
- To provide and operate the App, including creating and managing your account and profile.
- To enable voice and video calls, messaging and other interactive features.
- To process and verify purchases and deliver virtual items.
- To send you notifications about messages and activity. You can turn notifications off in your device settings.
- To protect the App and our users, including detecting and preventing fraud, abuse and unauthorized access, and determining which features and content are available on your device or in your region.
- To measure and analyze how the App is used and how well our advertising campaigns perform.
- To diagnose crashes, fix bugs and improve the App.
- To respond to your requests and provide customer support.
- To comply with legal obligations and enforce our terms.
If you are in the European Economic Area, the United Kingdom or another region with similar laws, we process your information on the following legal bases: to perform our contract with you (providing the App); our legitimate interests (keeping the App secure, measuring performance and improving the App); your consent (for example, when you grant device permissions); and to comply with legal obligations.
04 App permissions
The App asks for the following permissions. You can grant or revoke them at any time in your device settings. If you decline a permission, the related feature may not work, but you can continue to use the rest of the App.
| Permission | How we use it |
|---|---|
| Camera | To take a profile photo and to make video calls. |
| Microphone | To make voice and video calls. |
| Photos, media and files | To choose photos from your device for your profile or to upload content. |
| Notifications | To notify you about messages and activity. |
| Network access | To connect to our services and check whether a network connection is available. |
| Google Play billing | To process in-app purchases through Google Play. |
05 Third-party services
We use the following third-party services. They receive the information described below and process it in accordance with their own privacy policies.
| Service | Purpose | Information involved |
|---|---|---|
| Google Sign-In Google LLC Privacy policy |
Signing in with your Google account | Name, profile photo, Google account identifier |
| Google Play Billing Google LLC Privacy policy |
Processing in-app purchases | Purchase information |
| Firebase Analytics and Firebase Cloud Messaging Google LLC Privacy policy |
Usage analytics and push notifications | Usage information, device information, app instance ID, push notification token |
| Facebook SDK (App Events) Meta Platforms, Inc. Privacy policy |
Measuring app installs, activations and purchases for advertising | App events, device information, purchase amount and currency |
| Adjust Adjust GmbH Privacy policy |
Install attribution and advertising campaign measurement | Device identifiers, IP address, app events, purchase revenue, attribution information |
| Bugly Tencent Privacy policy |
Crash reporting | Crash and diagnostic information, device model, operating system version, app version, device identifier |
06 How we share information
- Service providers. With the third-party services listed in section 5 and with other providers that host, maintain or support the App for us. They process information for the purposes described in this Privacy Policy and under their own privacy policies.
- Other users. Your profile information (such as your nickname, profile photo and country or region) and the content you share in rooms, messages or calls can be seen by the other users you interact with.
- Legal reasons. When we believe in good faith that disclosure is required by law or necessary to protect the rights, property or safety of our users, the public or us.
- Business transfers. In connection with a merger, acquisition, financing or sale of all or part of our business, subject to this Privacy Policy.
- With your consent. In other cases where you ask us or agree to share your information.
We do not sell your personal information for money. We do share limited information, such as app events and device identifiers, with Meta and Adjust to measure and improve our advertising campaigns.
07 How long we keep information
- Account, profile and content information: kept for as long as your account exists, and deleted as described in section 8 when you delete your account.
- Purchase and transaction records: kept for as long as required for accounting, tax, anti-fraud and other legal purposes.
- Usage, attribution and crash information: kept for a limited period by us and our service providers, according to their data retention settings, and then deleted or anonymized.
- Information stored on your device: removed when you clear the App's data or uninstall the App.
08 Deleting your account and data
You can request deletion of your Minlefy account and associated data at any time, in any of these ways:
- In the App: go to Mine → About Us → Delete Account and confirm. You will be signed out immediately. If you do not sign in again within 7 days, your account and associated data will be permanently deleted. Signing in during these 7 days cancels the deletion.
- On the web: visit our Delete account page and follow the steps on that page. You do not need to install the App to do this. The same 7-day period described above applies.
- By email: send an email to wangdongxu199308@gmail.com with the subject "Delete my account" and include your user ID (shown as "ID" on the Mine page). We may ask you to confirm that you own the account. We will complete your request within 30 days.
What is deleted: your account information, profile information, content you posted, login credentials and the device identifiers linked to your account. Your friends list, virtual items and balances are also permanently removed, and this cannot be undone.
What may be kept: purchase and transaction records that we are legally required to keep (for example, for tax and accounting purposes), only for as long as the law requires; and information that has been aggregated or anonymized so that it no longer identifies you.
Uninstalling the App does not delete your account.
09 Security
We use reasonable technical and organizational measures designed to protect your information, such as encrypting certain data stored on your device and restricting access to personal information. However, no method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
10 International data transfers
We are based in Singapore. We and our service providers may process and store your information in countries other than the one where you live, including Singapore, the United States and China. These countries may have data protection laws that differ from those in your country. Where required by law, we take appropriate measures to protect your information when it is transferred.
11 Children's privacy
The App is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us at wangdongxu199308@gmail.com and we will delete it.
12 Your rights and choices
Depending on where you live, you may have the right to:
- access the personal information we hold about you and receive a copy of it;
- correct inaccurate or incomplete information;
- delete your information (see section 8);
- object to or restrict certain processing;
- withdraw your consent at any time, without affecting processing carried out before you withdrew it; and
- lodge a complaint with your local data protection authority.
To exercise these rights, contact us at wangdongxu199308@gmail.com. We will respond within the time required by applicable law. You can also manage permissions and notifications at any time in your device settings.
13 Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date above. If we make significant changes, we will also notify you in the App or by other appropriate means.
14 Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
STAR MOBI PTE. LTD. (Starmobi Team)
Email: wangdongxu199308@gmail.com
Address: 60 Paya Lebar Road, #12-03 Paya Lebar Square, Singapore 409051
Website: https://www.starmobi.org